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Quality
Quality and Professionalism are vital, so...
- We are certificated under the ISO 9001 standard
- We subscribe to our Institutes' standards and codes of ethics
- We believe in being both highly professional and customer-responsive
- We are dedicated to achieving client satisfaction and prosperity
- We are positioned to be truly objective, independent and cost-effective;
- We have achieved the Investors in People standard
How we achieve Quality:
- We clear terms of reference for each assignment
- We ensure the right audit skills are used
- We carefully vet all new staff prior to engagement
- An audit manager ensures the achievement of objectives and the quality of the audit report and working papers, or other deliverables
- We use customer satisfaction questionnaires
- We speedily address client concerns